Shri Mata Vaishno Devi Shrine Board logoNiharika BhavanKatra
Legal

Privacy Policy

This Privacy Policy explains how Niharika Bhavan Katra handles information shared by guests and website visitors.

Information We Collect

  • Contact information — name, phone number and email address shared when you enquire or book.
  • Booking information — stay dates, room type, number of guests and identification details required at check-in under applicable law.
  • Payment information — handled by our payment gateway or bank. We do not store full card details on this website.
  • WhatsApp and call enquiries — the details you share in messages or calls, used to answer your enquiry.

How We Use Information

  • To confirm, manage and service your booking and stay.
  • To answer enquiries about rooms, facilities and yatra-related information.
  • To meet legal, tax and guest-registration requirements.

Cookies

This website may use essential cookies and similar technologies so pages work correctly. Embedded third-party content, such as maps or authorized video streams, may set its own cookies. You can control cookies through your browser settings.

Third-Party Services

We may use third-party services such as map providers, payment gateways, hosting providers and authorized live-stream sources. Those services handle data under their own privacy policies.

Data Security

We take reasonable measures to protect guest information against unauthorized access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Data Retention

Booking and guest records are retained for as long as required for operational, accounting and legal purposes, and then deleted or anonymised.

Your Rights

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion, subject to legal and record-keeping obligations.
  • Ask us to stop sending promotional messages.

Contact

For any privacy request, contact Niharika Bhavan Katra, XWVH+4XH Main Market, Prashar Gali, Katra, Jammu and Kashmir 182301. Phone / WhatsApp: 7581878793.